Delivery & Returns
All made to order products have a 5 working day turnaround, 10 days for jewellery items. Once complete all deliveries are made via Royal Mail or Hermes and can take between 1-3 days to be delivered in the UK or 5-7 days in the EU.
We offer several delivery options of which you can choose at checkout. Standard delivery rates start from £3.95.
To request a refund or exchange please email firstname.lastname@example.org with your order reference number, a description of the items you wish to return and the reason for the refund/exchange. We will provide you with return information at that time.
Once a refund has been approved, you will receive your refund within 7 days of the item being received.. For an exchange, you will receive your new item within the normal delivery window.